Policies, Ethics & Returns
as we Awaken is founded on love, light, and truth.
A reminder that awakening begins within.
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Every reading is conducted with care, compassion, and respect for your personal journey. My role is to hold space for insight and reflection, not to predict, persuade, or interfere with your free will.
Tarot and oracle are mirrors for your soul, not fixed answers. You remain the ultimate creator of your path, and your intuition is always honoured above all.
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Readings are offered as spiritual guidance, not fortune-telling.
They are not intended to replace medical, legal, financial, or psychological advice.
If a reading reveals deeper emotional themes, you are encouraged to seek professional support alongside spiritual reflection. -
All readings are private and confidential.
Your personal information, questions, and session details will never be shared or discussed without your explicit consent.
This is your sacred space, and it will always remain safe and respected. -
Payment confirms your booking and reserves your reading.
Please note that readings are non-refundable once completed, as energy and time are fully exchanged in preparation and delivery.
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By booking a session, you acknowledge that the guidance received is for self-reflection and empowerment.
You hold full responsibility for the choices you make beyond the reading. -
Refunds & Exchanges
I appreciate your understanding and ask that you please choose carefully when shopping with us, as I do not offer refunds or exchanges for change of mind, including purchases made with Afterpay.
Faulty or Damaged Items
I take great care in packaging your items so they reach you safely and promptly. However, once your order has been marked as delivered by Australia Post, any items that arrive damaged or faulty must be reported to me within 3 business days.
To start the process, please email me at hello@asweawaken.comwith:
A clear photo of the faulty or damaged item
Your invoice number or proof of purchase
I’ll work with you to resolve the issue fairly and efficiently — thank you for your patience while I do so.
Sale Items
All sale items are final.
We do not offer refunds or exchanges on sale stock, so please choose carefully.
Elastic Crystal Bracelets
Our elastic crystal bracelets are one of our most popular and affordable items. However, due to their elastic design and bulk production, we are unable to offer refunds or exchanges if the elastic stretches or breaks after purchase.
These bracelets are sold as-is. Please handle and store them with care.